our work
Quality and product safety
Clarify specifications, changes and responsibilities where products, components, tests and services move between organisations.
The manufacturing interface
A useful quality record identifies what is supplied, the specification in force, the method used to show conformity, the records transferred and the person responsible for the next decision. It also explains how a change or problem is communicated.
Use a concrete change
Take one component, ingredient, test method or software dependency. Record the proposed change, affected product configurations, evidence supplied, inventory position, review owner and decision. This makes gaps visible before a general discussion about “supplier quality”.
Practical resources
Contribute a case
Describe the organisations and handover involved, remove confidential identifiers, and state the question that could help more than one company.